Technical Writer

Qualifications

• Bachelor’s degree in relevant technical field
• 2-4 years’ industry experience as an effective technical writer
• Proven ability to quickly learn and understand complex topics
• Proven working experience in technical writing of software documentation
• Previous experience writing documentation and procedural materials for multiple audiences
• Superior written and verbal communication skills, with a keen eye for detail
• Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

The following qualifications will be considered as a plus:

• Proven ability to handle multiple projects simultaneously, with an eye for prioritization
• Firm understanding of the systems development life cycle (SDLC)
• Previous software development experience
• Basic familiarity with the XML and software development
• University degree in Computer Science, Engineering or equivalent preferred
• Experience using XML tools

Core Competencies

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will join a team of talented people, who work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use.

• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
• Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
• Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
• Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
• Evaluate current content and develop innovative approaches for improvement
• Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
• Research, create, and maintain information architecture templates that uphold organizational and legal standards

Salary

• Highly compatible, social packages included

All applicants should send their CVs to arca@arca.am address, mentioning job position. Only shortlisted candidates will be contacted.

Deadline 

Test Engineer

Qualifications

• Bachelor Degree in Computer Science or equivalent work experience with hand on technical and quality engineering skills.
• Knowledge of SOAP/REST, client-server architecture
• Basic knowledge of Linux shell
• Basic knowledge of SQL language
• Experience testing APIs (REST and SOAP), web user interface, network communications.
• Demonstrated experience developing high-quality test cases, test automation scripts and test execution.
• Strong problem-solving skills with great attention to detail, critical thinking and solid communication.

Core Competencies

We are looking for a Test Engineer with firm knowledge of functional, exploratory and regression testing, and test automation with the ability to work closely with others to enable quality and build test automation.

You will join a team of talented people, who work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use.

• This position will drive quality and test creation, early automation and deployment quality.
• Participate in requirements review, story elaborations and testing activities to deliver high-quality products and incremental value with every iteration.
• Document test plans and acceptance criteria.
• Develop test scripts and perform automated and manual testing to ensure software meets business and security requirements.
• Own responsibility for end-to-end product quality including defect management and oversight, status reporting and metrics creation, and escalation for issues discovered during the testing phase.
• Develop business and product knowledge over time and share such knowledge to mentor newer team members.
• Leverage available tools and frameworks to produce durable tests and avoid application fragility.

Salary

• Highly compatible, social packages included

All applicants should send their CVs to arca@arca.am address, mentioning job position. Only shortlisted candidates will be contacted.

Deadline