Security

  • What is 2FA?

    2FA is an extra layer of security used to make sure that people trying to gain access to an online account are who they say they are. First, a user will enter their username and a password. Then, instead of immediately gaining access, they will be required to provide another piece of information.

    In ArCa system the second factor could come from one of the following categories:

      • SMS 2FA

      • Google Authenticator

    To activate 2FA by using SMS service, enter your phone number in Personal Settings 2 FA section, for Google Authenticator it is necessary to download Google Authenticator from Google play store. After activating 2FA you will receive SMS or refreshing code depending on which one of 2FA options you prefer and enter it just before you log in.

     

  • How Block my lost card?

    In case of loss of the card or security risk, you can block the card. Click on card, on the opened page, click the Block link. To unblock a card, contact the card issuing bank.